Terms of service

Generally

1.1 Art Posters By Gry Ellebjerg.com is a website operated by Art Posters By Gry Ellebjerg org.number 700531-xxxx located in Malmö, Sweden.

By visiting our site and/or purchasing something from us, you engage our “Service” and agree to the bound by the following terms and conditions (Terms of Service, Terms), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants and/or contributors of content.

Please read these terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of service. If you do not agree to all the terms or conditions of this agreement, then you may not access the website or use any services. If these Terms of service are considered an offer, acceptance is expressly limited to these Terms of service.

Any new features or tools which are added to the current store shall also be subject to the Terms of service. You can review the most current version of the Terms of service at any time on this page. We reserve the right to update, change or replace any part of these Terms of service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on squarspace.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

1.2 These Terms of service apply when you as a consumer (hereinafter refereed to as the ”Customer” or ”you” place an order at gryellebjerg.com/webshop and related pages, (the Website”). With these agreement you also confirm that you have read and approved of our Privacy Policy.

1.3 An individual may not order Products on the Website, and may not accept these Terms of Service (a) if the individual is under 18 years old and therefore not able to enter into a binding agreement with Art Posters By Gry Ellebjerg, Sweden, or (b) the individual is prevented from receiving the products or using the Website under applicable legislation applying to the country where the Customer is residing , or from which he och she is using the Website.

1.4 We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not one relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. The site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

1.5 We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing adress/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.

1.6 You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information., including your email adress and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

1.7 Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the Service.

1.8 Certain products or services may be available exclusive online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitors display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service that er offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, service, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

1.9 We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and ”as available” without any warranties, representation or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party-tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the third-party providers(s). We may also in the future offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

1.10 Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluation the content or accuracy and we do not warrant and will not have any liability or responsibility for any third.party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other translations made in connection with any third-party websites. Please review carefully the third-party’s policies, concerns, or questions regarding third-party products should be directed to the third-party.

1.11 If, at our request, you send certain submissions (for example contest entries) or without request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ´comments´), you agree that we may, at any time, without restrictions, edit, copy, publish, distribute, translate and otherwise use any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. Your are solely responsible for any comments you make and their accuracy. We take no responsibility and some no liability for any comments posted by you or any third-party.

1.12 Your submission of personal information through the store is governed by our Privacy Policy. View our Privacy Policy.

1.13 Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to products descriptions , pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

1.14 In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit to false or misleading information; (g) to upload or transmit virus or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, harm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

1.15 We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and alla products and services delivered to you through the service are (except as expressly stated by us) provided ’as is’ and ’as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implies warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Art Posters by Gry Ellebjerg, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any product procured using the service, or for any other claim related in any way to use your use of the service or any product, including, but not limited to, any errors or missions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (for product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damage, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

1.16 You agree to indemnify, defend and hold harmless Art Posters By Gry Ellebjerg and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

1.17 In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any remaining provisions.

1.18 The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Service, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny access to our Service (or any part thereof).

1.19 The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right provision. These Terms of Service and any policies or operation rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be constructed against the drafting party.

Orders

2.1 A purchase agreement is concluded when the Customer has placed an order at Art Posters By Gry Ellebjerg, and the Customer has received an order confirmation from Art Posters By Gry Ellebjerg via e-mail. Art Posters By Gry Ellebjerg encourages the Customer to save the order confirmation for facilitate any future contact with our customer service. The confirmation also constitutes the receipt for having completed the purchase.

2.2 The Customer is responsible for ensuring that the information provided, such as email, name and address is correct and up to date.

2.3 The customer can cancel their order up until it has been confirmed by Art Posters By Gry Ellebjerg, if the order is cancelled, Art Posters By Gry Ellebjerg will refund any payments the Customer or their pay-or credit card company has made with regard to the order. If the Customer want to cancel their order after the order is confirmed by Art Posters by Gry Ellebjerg, the Customer can send an email to info@gryellebjerg.com as soon as possible after the order confirmation. If the order already has been sent, ity will be processed as a return (as set forth in Section 5).

Prices and payment

3.1 The prices started on the Website apply to the orders placed on the Website. All prices including VAT (for shipment within the European Union). Shipping costs and thus the total cost is displayed when the customer has submitted their adress information.

3.2 Art Posters By Gry Ellebjerg processes all orders in Swedish Krona. The customer will checkout using Swedish Krona at the most current exchange rate.

Shipping and delivery

4.1 The Customer’ s order usually leaves Art Posters By Gry Ellebjerg warehouse within five (5) to eight (8) working days, unless otherwise agreed or stated in the order confirmation, and will be delivered to the customer by registered mail. The time period for the shipping company to send the package to the customer may vary depending on which country the package should be sent to. Art Posters By Gry Ellebjerg reserves the right to possible adjust the delivery time. Information on this should be sent to the customer for approval.

4.2 Delay on behalf of Art Posters By Gry Ellebjerg exists of the product(s) is/are not delivered on time, and the delay was not caused by the Customer, other causes for which the Customer is not liable, or force majeure.

4.3 Upon delay of the delivery, the Customer is entitled to withhold any payment and claim performance of the Order or, if the delay is of major importance to the Customer has the right to cancel the Order.

4.4 Art Posters By Gry Ellebjerg is responsible for any damage that may occur during the shipment to the Customer. If, upon receipt, the Customer discovers that the shipment is damaged in transport, either on the product or on the packaging, we ask the Customer to notify the shipping company.

After that, the Customer have to report the damage to our customer service at info@gryellebjerg.com with attached pictures, so that Art Posters By Gry Ellebjerg can help the customer with the complaint, in the best way possible. This also applies to any hidden damage. Visible damage should preferably be reported to us on the same day as delivery. Hidden damage should preferable be reported to us within five (5) working days of receipt. It is therefore important that the Customer unpack and inspect the products thoroughly as soon as possible after delivery.

Returns; withdrawl & exchange

5.1 When purchasing products on the Website, the Customer has a 14-day withdrawal period. This means that the Customer has the right to cancel the purchase by notifying Art Posters By Gry Ellebjerg accordingly within 14 days from when the Customer or their representative received the product ordered (withdrawal period).

5.2 If the Customer uses their high of withdrawal, the Customer is responsible for the condition of the product after the Customer has received the product and during the return shipping. The product shall be returned within 14 days from the date when Art Posters By Gry Ellebjerg was notified of the withdrawal. The product shall be sent in its original condition, well packaged, preferably in the original package. The Customer shall register their return by email to info@gryellebjerg.com. The Customer shall provide their name, address and other relevant information, e.g. order reference, invoice number and the name of the product in the message. After registration the Customer will receive an email containing instructions and address details for sending back package.

5.3 The Customer is responsible for the transport risk and shipping cost for the return. Please note that the return must be sent as a traceable shipment. Art Posters By Gry Ellebjerg suggest the Customer to save the tracking number and proof of postage until Art Posters By Gry Ellebjerg received the return.

5.4 As soon as the return reaches Art Posters By Gry Ellebjerg warehouse, and has been processed, Art Posters By Gry Ellebjerg will make a refund to the customer. All refunds will be made using the same method of payment the customer used to purchase the product(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5.5 If the Customer want to do an exchange of the product(s), it is processed as a return, i.e, the customer sends the product(s) back to Art Posters By Gry Ellebjerg , as set forth in 5.1 to 5.4. The Customer can then make a new order.

5.6 Art Posters By Gry Ellebjerg can not offer the right of return or exchange of custom/personalized made orders.

5.7 Additional non-returnable items:

Gift cards

Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Warranty and complaints

6.1 The Customer have to make a complaint of a defective Product to Art Posters By Gry Ellebjerg within a reasonable time after the defect was discovered. If the complaint is made within two (2) months after the defect was discovered it is always made on due date. After three (3) years the Customer has lost his/her right to make a complaint, provided that no warranty stated otherwise.

6.2 The right to file a complaint applies to products which are defective according to applicable consumer protection legislation. Any Customer who wishes to assert their right to file a complaint for any product ordered, shall contact info@gryellebjerg.com, as soon as possible after discovering the defect.

Gift card

Gift cards sold by Art Posters By Gry Ellebjerg are valid for two (2) years from the date of issue and can be redeemed in Art Posters By Gry Ellebjerg web shop. After the expire date, the card cannot be used as payment or reactivated, nor can any remaining value be reimbursed. Your gift card constitutes legal tender at Art Posters By Gry Ellebjerg and must be stored securely. Gift cards cannot be exchanged for cash. Lost or stolen cards will not be replaced.

Force majeure

Art Posters By Gry Ellebjerg shall be exempt from damages and other measures if the performance of the agreement is prevented or delayed by any circumstance beyond our control, e.g. extreme weather, new/amended legislation, absent permits, war, fire, flood, labor market disturbance, technical problems, sabotage, unfavorable transport, terrorist attacks, changed governmental orders as well as delays in service by sub-suppliers due to circumstances set forth above. Art Posters By Gry Ellebjerg shall inform the Customer accordingly if any such circumstances should arise, and if the situation has lasted more than six weeks, both the Customer and Art Posters By Gry Ellebjerg have the right to cancel the purchase with immediate effect.

Changes to terms of service

Art Posters By Gry Ellebjerg may make changes to the Terms of Service from time to time. When these changes are made, Art Posters By Gry Ellebjerg will make a new copy of the Terms of Service available on its website. Your continued use of our website after any changes to the Terms of Service menas you accept the changes.

Contact information

Communication between the Customer and Art Posters By Gry Ellebjerg , occurs via e-mail, or by ordinary mail as follows:

Art Posters By Gry Ellebjerg

E-mail: info@gryellebjerg.com

Address: Art Posters By Gry Ellebjerg

Generalsgatan 3, 211 33 Malmö, Sweden